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We provide support throughout a patient's journey. We are about caring for people, their needs, and their privacy first. We've meet standards, such as HIPAA, SOC2, FDA compliant. We've structured our tools to maintain regulatory integrity. Beyond HIPAA-compliance, we understand that collecting multiple forms of data requires specialized features, security, and data handling.

Many companies share or sell copies of data with outside third-parties, which can be problematic for both patients and for clinical research. Pluto will never sell copies of data to unknown third parties.

No. This is highly regulated and this is NOT how our support services work. We are not a patient recruitment company or a data broker. Our job is to advance care for people, not monetize on data or recruitment.

We keep it simple--we don't share. We don't share any information without patient permission or unless required by HIPAA rules. It's often important to keep data private. Many technology companies share de-identified copies with outside third parties, which can be problematic for patients and clinical research. Imagine having your de-identified data sold to others. We don't like that.

Not necessarily. We do not consider ourselves a patient recruitment company. We strive to understand a person's comprehensive needs first and then connect them if secondarily directed by patients, meaningful to the patient, or as part of their treatment options.

We strive to uphold patient experience and enrich care over time, offering a variety of treatment options. We stay with patients for the long-run and do not think of our relationships in terms of specific trials or conditions. We want to collectively take care of health needs for the long-run. Plus, we have firm convictions on data privacy. Even sharing de-identified data is often unacceptable for us.

Our offerings are flexible for organizations. Your team must understand that our mission is to advance care for patients and appreciate the following:

- We ARE focused on delivering health services and treatment options to people.
- We ARE NOT a data aggregation company
- Do NOT work with us if you're just interested in only accessing medical records
- Please read the core requirements needed to work with us.

Feel free to email us at hello@pluto.health to let us know what you need or are interested in.